Welcome to Epadose. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, please do not use our services.

2. Products & Services

• Epadose manufactures and supplies chemical metering and dosing pumps and related equipment.

• Product specifications, descriptions, and availability may change without prior notice.

• All products are subject to ISO 9001:2015 quality standards and warranty terms as specified at the time of purchase.

3. Orders & Payment

• Orders must be placed through authorized Epadose representatives or our official website.

• Prices are subject to applicable taxes, duties, and shipping charges.

• Payment terms will be specified in invoices or contracts.

4. Shipping & Delivery

• Delivery timelines depend on product availability and shipping conditions.

• Epadose is not responsible for delays caused by customs, carriers, or events beyond our control.

• Risk of loss transfers to the customer upon shipment.

5. Warranty & Returns

• All Epadose pumps are covered by a limited warranty against defects in materials and workmanship.

• Warranty terms and duration may vary by product model.

• Returns or replacements must follow our official return policy and require prior authorization.

6. Limitation of Liability

• Epadose is not liable for indirect, incidental, or consequential damages arising from the use or misuse of our products.

• Our liability is limited to the purchase price of the product in question.

7. Intellectual Property

• All content on this website, including text, images, logos, and trademarks, is the property of Epadose and may not be copied or reproduced without written consent.

8. User Responsibilities

When using our website or contacting us, you agree:

• Not to submit false or misleading information.

• Not to engage in any unlawful, harmful, or unauthorized activity.

• To comply with applicable laws and regulations.

9. Privacy Policy

Your use of our website and services is also governed by our [Privacy Policy].

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Italy, without regard to conflict of law principles.

11. Modifications

Epadose reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with the updated date.

12. Contact Us

For questions or concerns regarding these Terms & Conditions, please contact us:

📍 Address: Colonnello Galliano 125, Vergiano, Rimini-47828, Italy
📞 Phone: +39 0397 9949912
📧 Email: support@epadose.com